Hello, Your New AI Receptionist Is Here

Never miss a call again. 24/7 AI-powered phone answering service that handles appointments, transfers, and customer inquiries instantly.

From £149/month • GDPR compliant • UK-based

Built for Every Industry

Trusted by businesses across the UK

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Dental

Appointment scheduling & reminders

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Medical

Patient triage & booking

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Legal

Case inquiries & scheduling

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Accounting

Inquiry routing & follow-ups

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Beauty

Bookings & service queries

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Property

Viewings & lead qualification

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Veterinary

Pet appointment booking

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Hospitality

Reservations & inquiries

Everything You Need to Never Miss a Call

Powerful features designed for modern businesses

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AI Voice - Inbound

Intelligent call answering with natural conversation. Handles appointment bookings, transfers, and customer inquiries automatically.

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AI Voice - Outbound

Proactive calling for appointment reminders, confirmations, and follow-ups. Save staff time on repetitive calls.

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Chat Widget

Embeddable on your website. Handles customer questions, bookings, and lead capture 24/7 with zero setup.

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Multi-Channel Support

Email, SMS, WhatsApp, and chat in one unified inbox. Customers reach you their preferred way.

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Smart Appointment Booking

AI syncs with your calendar, checks availability, and confirms bookings instantly via voice, chat, or SMS.

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Real-Time Analytics

Dashboard showing call volume, customer sentiment, booking success rate, and team performance metrics.

Business Intelligence Built Into Every Call

Because HelloReception handles your conversations, it captures insights that standalone analytics tools cannot access.

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Revenue Forecasting

Six-month revenue projections with confidence bands. Built from real booking data, seasonal patterns, and cancellation trends.

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Customer Churn Prediction

Five-factor risk model identifies customers likely to leave. Flags at-risk accounts weeks before they disengage.

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Automated Outbound Calls

AI calls at-risk customers with re-engagement offers. No staff time required. Tracks outcomes in real time.

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Campaign Analytics

Compare call, SMS, and email effectiveness. See which channel converts best for each customer segment.

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Multi-Site Comparison

Compare performance across all your locations in one view. Identify top performers and underperforming branches instantly.

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Scheduled Reports & Alerts

Automated email reports delivered weekly or monthly. Custom alert rules trigger when KPIs breach your defined thresholds.

How It Works in 3 Steps

Up and running in minutes, not weeks

1

Connect Your Phone Number

We'll forward your existing business number to our AI system. No phone line changes needed.

2

Configure Your Business

Set your hours, business info, and services. The AI learns your business in minutes.

3

Start Answering Calls

Your AI receptionist is live. Sit back and watch calls get handled automatically.

Simple, Transparent Pricing

No hidden fees. Cancel anytime.

Starter

Small businesses & startups

£149 /month
  • AI phone answering
  • 2,000 minutes/month
  • Basic analytics
  • Email support
  • Chat widget
  • Outbound calls
MOST POPULAR

Professional

Growing businesses & practices

£299 /month
  • Everything in Starter
  • 10,000 minutes/month
  • Chat widget
  • Outbound calls
  • Advanced analytics
  • Priority support

Enterprise

Large organizations & chains

£499 /month
  • Everything in Professional
  • Unlimited minutes
  • Multi-location support
  • Custom integrations
  • Dedicated account manager
  • 24/7 phone support

Trusted by Businesses Across the UK

Enterprise-grade security and compliance

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GDPR Compliant

Full GDPR compliance with data residency in the UK. Your customer data is protected.

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UK-Based Service

Servers and support based in the UK. No data transfers abroad. Local expertise.

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AES-256 Encryption

Bank-grade encryption for all data in transit and at rest. Your conversations are private.

Frequently Asked Questions

How does the AI handle complex customer queries?

Our AI is trained to understand context and handle nuanced questions. For complex issues, it intelligently transfers calls to your team with full context, saving time and improving customer experience.

Can I integrate it with my existing calendar and booking system?

Yes! We integrate with Google Calendar, Outlook, and major booking platforms. The AI checks real-time availability and books appointments instantly. Custom integrations available on Enterprise plans.

What happens if my business is closed or busy?

You set your business hours and the AI responds accordingly. During closed hours, it can take messages, answer FAQs, or offer to schedule a callback. During busy times, it queues calls or offers voicemail.

How much staff time will I actually save?

Most businesses report saving 15-25 hours per week on call answering and appointment booking. Your team focuses on high-value work instead of call handling.

What if I need to make changes to how the AI responds?

Our dashboard lets you update business info, FAQs, and greeting messages anytime. Changes take effect immediately. Our team is also available to help customize responses for your specific needs.

Is there a contract or can I cancel anytime?

No long-term contract required. You can cancel anytime with 30 days notice. We're confident you'll love it, but we never want to trap customers in a contract.

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